Terms of Use

Who you are contracting with

deciAIDE is operated by Macrotec (ABN 38 692 579 976), the seller of the service. When you purchase a membership, your order is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

The service

deciAIDE provides structured AI-assisted deliberation. Features, model availability and service limits may change as the product develops. We do not guarantee uninterrupted or error-free performance.

You remain responsible

deciAIDE does not make decisions for you and does not replace legal, financial, medical, engineering or other professional advice. You are responsible for checking outputs, obtaining appropriate advice and deciding what action to take.

Acceptable use

• Use the service lawfully and only with information you are authorised to provide.
• Do not use the service for fraud, spam or to infringe the intellectual property rights of others.
• Do not attempt to disrupt, probe, scrape or gain unauthorised access to the service or its systems.
• Do not use outputs to automate harmful or unlawful decisions about other people.

Accounts

Keep account credentials secure and provide accurate information. You are responsible for activity performed through your account.

Content and intellectual property

You retain rights in material you submit. You grant the permissions needed to process that material and provide the service. deciAIDE’s software, branding and original interface remain the property of Macrotec and are protected.

AI limitations

AI outputs can be incomplete, inaccurate, inconsistent or outdated. Multiple advisors improve scrutiny but do not guarantee a correct, safe or suitable outcome.

Payment and subscription terms

Membership is billed monthly in Australian dollars. Payment, billing, tax, cancellation and refund mechanics are handled by Paddle as Merchant of Record and are governed by Paddle’s Buyer Terms: https://www.paddle.com/legal/checkout-buyer-terms. Our Refund Policy sets out the 30-day money-back guarantee.

Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. Where practicable we will notify you before suspension.

Availability and liability

The service is provided on an as-available basis. To the extent permitted by law, Macrotec is not responsible for decisions made in reliance on generated output or for indirect losses arising from use of the service. Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law.

Changes and contact

We may update these terms as the service changes. Continued use after an update means the revised terms apply. Use the Contact page for questions.